Bio-rad ChromLab™ Software User Manual download pdf (Page 153)

Installation Guide | 151

B Troubleshooting ChromLab

Software Installation

This appendix explains what to do if ChromLab™ software fails to connect to the

NGC™ system.

Possible Causes for Connection Failures

When ChromLab fails to connect to an NGC system, the following error message

appears:

Table 14 on page 152 lists several possible causes for the connection to fail.

1 2 ... 148 149 150 151 152 153 154 155 156 157 158 ... 177 178

Chromatography Systems 1
Software 1
Installation Guide 1
NGC™ Chromatography 3
Systems and 3
ChromLab™ Software 3
Table of Contents 5
Installation Guide 7
1 Introduction 9
Main Features 10
Safety Information 11
Regulatory Information 12
FCC Warning and Notes 13
Finding Out More 14
2 Preparing Your Site 15
Item Specification 16
Room Requirements 17
Environment 18
Power Requirements 19
ChromLab System Requirements 20
Installation Guide 21
To turn off automatic updates 22
To change the font size 22
3 Setting Up NGC 23
Chromatography Systems 23
NGC Systems Accessories Kit 24
NGC Scout Accessories Kit 25
NGC Discover Accessories Kit 25
Attaching the Touch Screen 26
Installation Guide 27
Installation Guide 29
Installation Guide 31
Installation Guide 33
Installation Guide 35
Installation Guide 37
Stand kit (#788-5040) 38
Installation Guide 39
Installation Guide 41
Installation Guide 43
To install the pH probe 44
Installation Guide 45
Installation Guide 47
Upper expansion tier 48
Previously attached 48
Installation Guide 49
Installation Guide 51
Task: Refer to the section: 52
Inserting Additional Modules 53
Installation Guide 55
Installation Guide 57
 Connecting the Air Sensors 58
Installation Guide 59
Installation Guide 61
 UV monitor 62
Installation Guide 63
Connecting the Air Sensors 64
(air sensor to pump inlet) 65
To activate the air sensors 67
Installation Guide 69
Installation Guide 71
Installation Guide 73
Installation Guide 75
Trigger wire 77
Positive 77
Installation Guide 79
Installation Guide 81
4 Installing ChromLab 83
Software 83
Installing ChromLab Software 84
The wizard installs ChromLab 85
Software and the NGC Systems 86
Installation Guide 87
Setting the System Name 88
Installation Guide 89
On the ChromLab Computer 90
ChromLab computer 91
On the NGC Instrument 92
Installation Guide 93
Setting Delay Volume 95
Installation Guide 97
5 Plumbing and Priming the 99
Buffer Bottles 100
Waste Bottles 100
Plumbing NGC Systems 101
Plumbing All NGC Systems 102
Sample Pump Wash Line 103
System Pumps Wash Lines 103
To plumb the sample pump 105
Installation Guide 107
Plumbing the NGC Quest System 108
Installation Guide 109
To plumb the system pumps 110
Plumbing the NGC Scout System 111
To plumb the pH valve 113
Installation Guide 115
Tubing color Port Solution 117
Installation Guide 121
Plumbing Sample Inlet Valves 122
Plumbing Outlet Valves 123
Installation Guide 125
To prime the system pumps 126
To purge the system pumps 127
Priming the NGC Scout System 129
Purging the NGC Scout System 131
Priming NGC Discover Systems 133
Installation Guide 135
To prime the sample pump 137
Installation Guide 139
Installation Guide 141
To purge the sample pump 143
Installation Guide 145
Calibrating the Instrument 146
To zero the pressure 147
A Upgrading ChromLab 149
Updating NGC Systems 150
Installation Guide 151
B Troubleshooting ChromLab 153
Possible Cause Solution 154
Installation Guide 157
Installation Guide 159
Installation Guide 161
Installation Guide 163
NGC ChromLab Application 164
Firmware Update Failure 165
C Connecting the C-96 167
Installation Guide 169
To prepare the tubing 170
Autosampler 171
Sample Inject 171
Installation Guide 173
D Firewall Configuration 175
Life Science 178
Bio-Rad 178
Laboratories, Inc 178

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Bio-rad ChromLab™ Software User Manual Page 153

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